Privacy Policy

1. Introduction

Welcome to Manzoor. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimony platform.

This Privacy Policy is provided by Smart Field Service Ltd., the developer and operator of the Manzoor platform. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, which may include:

• Name, age, date of birth, and gender
• Contact information (email address, phone number)
• Profile photographs and images
• Educational background and professional details
• Family information and preferences
• Religious and cultural preferences
• Location information
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and profile
• To facilitate matchmaking and connection services
• To verify user identities and ensure platform safety
• To communicate with you about your account and our services
• To send you notifications, updates, and promotional materials (with your consent)
• To improve our services and develop new features
• To analyze usage patterns and platform performance
• To prevent fraud, abuse, and ensure platform security
• To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your profile information (excluding sensitive contact details) may be visible to other registered users as part of our matchmaking services.
• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, data storage, analytics).
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and review your personal information through your account settings.
• Correction: You can update or correct your personal information at any time.
• Deletion: You can request deletion of your account and associated data.
• Opt-out: You can opt-out of marketing communications by adjusting your notification preferences.
• Data Portability: You can request a copy of your data in a portable format.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our platform.

8. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: