Terms & Conditions

1. Introduction

Welcome to Manzoor, a matrimony platform operated by Smart Field Service Ltd. These Terms and Conditions ("Terms") govern your access to and use of the Manzoor platform, including our website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service. Please read these Terms carefully before using our platform.

2. Acceptance of Terms

By creating an account, accessing, or using the Manzoor platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

These Terms apply to all users of the Service, including but not limited to users who are browsers, members, contributors, and others who access or use the Service.

3. Eligibility

To use the Manzoor platform, you must:

• Be at least 18 years of age
• Be legally eligible to marry according to applicable laws
• Have the legal capacity to enter into binding agreements
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Comply with all applicable local, state, national, and international laws

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion, without notice, for any reason, including violation of these Terms.

4. User Accounts and Registration

4.1 Account Creation

To access certain features of the Service, you must register for an account. When creating an account, you agree to:

• Provide accurate, truthful, and complete information
• Maintain and promptly update your account information
• Maintain the confidentiality of your account password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

5. User Conduct and Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Provide false, misleading, or inaccurate information
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Harass, abuse, threaten, or harm other users
• Post, upload, or transmit any content that is illegal, offensive, defamatory, or violates others' rights
• Use the Service for any commercial purpose without our express written consent
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated systems, bots, or scripts to access the Service
• Collect or harvest information about other users without their consent
• Violate any applicable laws or regulations

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of any content you post, upload, or submit to the Service ("Your Content"). By posting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display Your Content for the purpose of operating and promoting the Service.

You represent and warrant that:

• You own or have the right to use Your Content
• Your Content does not violate any third-party rights
• Your Content is accurate and not misleading
• Your Content complies with all applicable laws

6.2 Our Content

The Service, including its original content, features, and functionality, is owned by Smart Field Service Ltd. and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on our content without our express written permission.

7. Payment and Subscription Terms

Certain features of the Service may require payment or subscription. If you choose to purchase a subscription or make a payment:

• You agree to pay all fees associated with your subscription
• Fees are charged in advance on a recurring basis (monthly, quarterly, or annually) as selected
• All fees are non-refundable unless required by law or as otherwise stated
• We reserve the right to change our pricing with reasonable notice
• Your subscription will automatically renew unless cancelled
• You may cancel your subscription at any time through your account settings

Refunds, if applicable, will be processed according to our refund policy. Contact our customer support for refund requests.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

We implement reasonable security measures to protect your information, but we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information.

9. Disclaimers and Limitations of Liability

9.1 Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any defects or errors will be corrected
• The Service will meet your specific requirements

9.2 Matchmaking Disclaimer

Manzoor is a platform that facilitates connections between users. We do not guarantee:

• That you will find a suitable match
• The accuracy, completeness, or truthfulness of user profiles
• The compatibility or success of any relationship
• The conduct or behavior of other users

You are solely responsible for your interactions with other users and for verifying the information provided by other users.

9.3 Limitation of Liability

To the maximum extent permitted by law, Smart Field Service Ltd. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Smart Field Service Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your Content or any content you submit through the Service

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Request by law enforcement or government agencies
• Extended periods of inactivity
• Your request to terminate your account

Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting our customer support or through your account settings.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through:

• Good faith negotiations between the parties
• Mediation, if negotiations fail
• Binding arbitration or litigation in the courts of Bangladesh, as applicable

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us: